FAQ'S

1) Why Dead Sea products?

As the lowest point on earth, 1300 feet below sea level. The Dead Sea has an extremely high content of salt, minerals, and natural elements that have been known for thousands of years for their therapeutic powers. All of Premier Dead Sea products are developed and formulated by using natural oils and Dead Sea minerals and essential natural elements. These oils and natural elements are extracted from the Dead Sea salt, Dead Sea soil, and plants grown exclusively in the holy land.

2) Why Premier Australia?

Premier Australia Inc. is committed to market the best Dead Sea products in Australia. Premier Australia Inc. is the exclusive authorized distributor of the award-winning Dead Sea Premier cosmetic line in Australia. All the products sold by Premier Australia are imported straight from the manufacturer in Israel, and have long shelf life of 5 years. Premier Australia Inc. features a comprehensive line of the world-renown Dead Sea Premier skin, body, and hair care products.

3) How can I purchase Premier Australia products?

We are committed to provide you a friendly, easy, secure, and hassle-free shopping experience. Browse our website and add items to your shopping cart by clicking the “add to cart” button. When you are ready to check out, click the “Checkout” button and just follow the instructions that guide you through the checkout process. Click "Submit" as the final step in the checkout process to send us your order.
Once your order is processed, you will receive an e-mail that confirms your order. Your order will be processed and shipped within 2 business days.

4) What payments method you accept?

At this moment we only recieve payments throw paypal wich is save and secured.

5) What is your return policy?

Usually, cosmetic companies do not accept returns.
However, we want to provide you with a superb customer service and therefore, we will accept returns that arrive in our offices within 14 days from the day the transaction was made.
(Note: We accept returns just for Dead Sea Premier products ordered directly from Premier Australia Inc. via this website).
If you purchased the products at one of our vendors nationwide, please contact the store/kiosk/point of sale where you purchased the goods as each point of sale has its own policies.
To qualify for a refund, items should be shipped back to our offices in their original package in a selling condition (sealed and unopened). Please enclose a letter that specifies your name, contact information, order number, and the reason for the return, and we will credit your credit card. If for some reason you are unhappy with the product and wish to exchange it, please ship the product back to our offices in its original package. Please enclose a letter that specifies your name, contact information, order number, and the reason for the return. We will review your request and do the best to accommodate you.
for further information and assistance you may contact us at contact@premierdeadsea.com.au

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